Reports that say Bodywork
Her reports now read “Bodywork Session Report”, and chiropractors got an app of their own.
Customer story · Equine massage & bodywork
She outgrew her old app. A week later, her whole practice was in one place.
Ashley Stockbridge runs Bold N Heart Animal Healing, a mobile equine massage and bodywork practice. She switched to Western Web Co. while moving her business from Oregon to Idaho, and got her first website along the way.
- Business
- Bold N Heart Animal Healing
- Based in
- Rathdrum, Idaho
- Serves
- Northern Idaho, plus quarterly trips to Oregon
- In business
- About a year and a half
- Uses WWC for
- Website, booking, forms, clients, reports, payments
The results
What changed, by the numbers.
<5minfor a whole day’s session reports, written in the barn
Day 4her first website went live, on her own domain
64 · 112clients and horses brought over from her old app
$39.99/mofor all of it. Her old app alone was $50 a month.
Meet Ashley
Nikki is where it started.
When Ashley’s mare Nikki was diagnosed with DSLD, and then Cushing’s disease a week later, Ashley set out to learn everything she could to help her. That led to kinesiology taping, then her massage certification, then every modality since. The business name carries a piece of Nikki.
Today Ashley is a Certified Equine Myo-Manipulative Functional Therapist and a Certified Equine Kinesiology Tape Practitioner. She works at her clients’ barns, with massage, acupressure, kinesiology taping, Raindrop Therapy and PEMF.
“It is so important to me to not only give an amazing session to my clients and their owners, but also to give good communication and after care.”
Ashley Stockbridge
Why she switched
A growing practice needs more.
Ashley started on her old app when she finished her certifications. It’s the one many bodyworkers hear about as soon as they finish their programs, and she liked parts of it. But it didn’t flow, and the work piled up at the end of every day.
Reports waited until night
Her reports asked for so much detail that she couldn’t write them between sessions. She texted herself notes so she wouldn’t forget, then wrote everything up at the end of the day.
Slow, and buried in menus
The program would bog down, and one note meant clicking through drop-down after drop-down.
Hard on her clients
Owners had a hard time logging in, and a hard time understanding the report once they did.
Support that went quiet
Some answers came quickly. Others took days or never came, and fixes were often still “in the works.”
“As much as I loved having detail, they ended up being too much detail, so the point of the session report got lost.”
Ashley Stockbridge
She asked ChatGPT for an alternative. It pointed her to Western Web Co., and she asked us to build her website the same day.
Her first week
Signed up on a Saturday. Running by Friday.
- Day 1
Signs up
Asks us to build her website and buys her own domain.
- Day 3
First report
Sends herself a practice session report.
- Day 4
Website live
Her first website goes live, on her own domain.
- Day 6
Clients move in
64 clients and 112 horses come over. Two clients sign forms online.
- Day 7
First visits
Her price list is set up, and her first visits are booked and paid.
- Day 8
First payment link
She sends a payment request. Client emails carry her logo.
Her first website
From a Facebook page to her own website.
Before
Facebook and Instagram only
- No website of her own
- No one place for her services, packages and prices
After · built free by our team
boldnheartanimalhealing.com
About 175visitors in the first 7 days
2 in 3of them on a phone
A form per statesigned online before the first visit
A visit, start to finish
One place, barn to bill.
The owner signs the form for their state, from her website.
She books the visit, with the travel fee already on it.
As the session ends, she writes the report right there in the barn.
The owner gets the report by email, with her logo. No login.
She sends a payment link, or marks it paid.
Before and now
Reports done before she leaves the barn.
| Task | Before | Now |
|---|---|---|
| A day’s session reports | Waited until the end of the day | Less than 5 minutes |
| Where she writes them | Later, from text notes she sent herself | In the barn, as the session ends |
| Getting it to the owner | Drop-down after drop-down to send | A quick click, straight to the client |
| Her clients | Trouble logging in and reading reports | One link in their email, no login |
| What she pays | $50 a month, for her old app alone | $39.99 a month, website included |
<5 min
for a whole day’s session reports, written before she leaves the barn. They used to wait until the end of the day.
All of it on one plan: $39.99 a month, and her website was built free.
“It is so fast and easy and I don’t miss any notes. Previously, I had to send myself text memos so that I wouldn’t forget.”
Ashley Stockbridge
What people say
Her clients noticed. So did other practitioners.
Her clients“They absolutely love it, they think it is much cleaner and more professional. And they love how quick everything sends.”
Ashley, on what her clients think
Other practitioners“So far everyone I have spoken to is super excited to switch over. They run into the same issues that I was having before, or they don’t even have a program that they are using.”
Ashley, on what other practitioners think
Built with her
She asked. We built it.
Emails with her logo
Every email her clients get now carries her logo, and replies go straight to her.
Discounts on her price list
Her loyalty credit and multi-horse discount come off bills and visits.
A home for her podcast
Paste a YouTube or Spotify link once, and new episodes show on her website.
“They have taken the time to listen to my ideas, brainstorm solutions, and help create something that not only supports my business but will allow me to provide an even higher level of service to my clients.”
Ashley Stockbridge, in her Facebook review
In her words
“This is exactly the kind of innovation and support our industry has needed for a long time.”
Ashley Stockbridge
Bold N Heart Animal Healing · Rathdrum, Idaho
What’s next
New state. New show.
Ashley is settling into Northern Idaho and still visits her Oregon clients every quarter. Her podcast, The Heart Behind the Horse, is out on YouTube and Spotify, and new episodes show on her website by themselves.
“I will wholeheartedly recommend them to fellow equine professionals!”
Ashley Stockbridge, in her Facebook review
Hands full at the barn?
We’ll build your website for free.
If we don’t impress you, you pay nothing.
Start your free trial. Our team keeps you on it until your website launches, and you’re not charged until you’re happy with it. No contracts.
- Create your account
- Start your free trial
- We build your website with you
- You decide
Your website buildBuilt with you by our team
Built by WWC$0.00
You pay for the build$0.00
$39.99/month
One price for everyone. Love it? Keep it for $39.99/month. It covers hosting, scheduling, digital waivers and documents, online payments, security, real support, and any of our apps you use with your business.
Start my free trialA credit card is required to start your free trial. WWC adds no transaction fee; the payment provider’s own fees apply. Your own .com is $11.62/year, at cost.